The order was packed in an inflatable package, but one side (I think when transporting) burst, this is visible in the first photo. The box is crumpled (second photo). The hair dryer itself works, the nozzles too, but it heats up very much, it's just hot after minutes of work. I'm not sure that it will last long with this heating. Cooling mode is absent (4 photos). But I'm glad, because on my hair there is nothing not to twist and here 30 seconds and the curly is ready. ))))))))